Privacy Policy

Overview

QuantSearch ("we", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Organization name
• Billing information (for paid plans)

Content Data

When you use our crawling or ingestion features, we process:

• Website content you authorize us to index
• URLs and page metadata
• Search queries from your users

Usage Data

We automatically collect:

• Search and chat request counts
• API usage metrics
• Error logs for debugging

How We Use Your Information

• Provide and improve the Service
• Process payments and manage subscriptions
• Send important service updates
• Provide customer support
• Analyze usage to improve features

Data Storage and Security

Your data is stored in secure AWS infrastructure. We use encryption in transit (TLS) and at rest. Access is restricted to authorized personnel only.

Data Retention

• Indexed content: Retained until you delete it or close your account
• Search logs: Aggregated after 90 days, deleted after 1 year
• Chat sessions: Deleted after configured TTL (default 30 minutes)
• Account data: Deleted within 30 days of account closure

Third-Party Services

We use the following third-party services:

• AWS: Cloud infrastructure and AI services
• Stripe: Payment processing

These providers have their own privacy policies and security measures.

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Export your data
• Opt out of marketing communications

Contact us to exercise these rights.

Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising.

Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect data from children.

Changes to This Policy

We may update this policy with notice via email or the Service. Material changes will be highlighted.

Contact Us

Privacy questions? Contact us at privacy@quantsearch.ai